As far as corporate culture is concerned, “change” is the dirtiest word in the dictionary.
It’s culture’s nature to believe deeply in itself, and it shows absolutely no sense of humor when people attempt to redesign it.
In Culture Matters: How Values Shape Human Progress, Harrison and Huntington discuss how difficult it is to find something that “can substitute for disaster in stimulating cultural change.”
You’re dealing with a self-righteous, heavy-handed adversary. Don’t expect it to fight fair.
Culture’s overriding priority is to protect itself. This is more than a habit—it’s buried deep within culture’s DNA.
Let’s look at how this plays out when management decides to reshape the existing cultural …