Content

  • Communication Guidelines for Acquiree Interactions
  • General Guidelines for Answering Questions
  • General Guidelines for Addressing Difficult Audience Members
  • Know Your Audience
  • Visual Aids
  • Handouts

Communication Guidelines for Acquiree Interactions

  • Answer or react to all questions
  • Consider the entire audience
  • Don’t be a know-it-all
  • Understand sensitivities to the “Acquirer’s way”
  • Encourage questions (make one up, if necessary, to get started)
  • Understand the natural inclination to lose focus on the customer ...


Slide titles:



Communications Guidelines for Acquirer

Content

Communication Guidelines for Acquiree Interactions

Communication Guidelines for Acquiree Interactions (cont.)

General Guidelines for Answering Questions

Preview

General Guidelines for Addressing Difficult Audience Members

Know Your Audience

Visual Aids

Handouts