The 15 Most Common M&A Integration Communications Mistakes


1. Shaving the truth

Protect your credibility by "telling it like it is," no matter how painful "it" may be.

2. Failure to address the “me issues”

When employees become preoccupied about what might personally happen to them, they focus less on their work. Take care of their "me" issues in a hurry.

3. Not telling your troops there will be some course-corrections

An integration unfolds like a fast-moving, changing story. Help people understand the volatility of the situation. . . .