Merger success is defined as outstanding integration planning and execution while also winning the hearts and minds of the people who will make the deal work.

Leadership Checklist

Business Unit Leaders should:

  • Articulate a compelling business rationale for the deal
  • Create a magnetic vision for the combined organization that people are attracted to and want to be part of going forward
  • Make key decisions quickly regarding organizational structure, staffing, product rationalization, core processes, resource allocation, culture, and performance management
  • Develop a structure and plan for implementing those changes, gather feedback, and correct course as required
  • Design “early wins” to create energy and demonstrate the potential of the combined organization

Management Checklist

Business Unit Managers should:

  • Help people make sense of what’s changing and what’s not
  • Communicate, even when there are more questions than answers
  • Perform, despite distractions and distress
  • Retain key talent and core customers without over-promising
  • Model the attitudes and behaviors you expect from others

Business Unit Leaders should: 

  • Articulate a compelling business rationale for the deal
  • Make key decisions quickly regarding organizational structure, staffing, product rationalization, core processes, resource allocation, and performance management
  • Develop a structure and plan for implementing those changes
  • Engineer “early wins” to create energy and build confidence in deal
  • Help people make sense of what’s changing and what’s not
  • Communicate even when there are more questions than answers
  • Perform despite distractions and distress
  • Retain key talent and core customers without over-promising
  • Model the attitudes and behaviors you expect from others ...

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