What Should Managers Do Between Merger Announcement and Close?

The months between the announcement and close of a merger can be gut-wrenching for an acquired organization. Uncertainty reigns, tensions run high, and employees feel like they are on an emotional roller coaster. 

The ambiguity can really tax people. But, the situation is manageable if you understand and adhere to a few basic principles:

1. Expect surprises.
The period between announcement and close is consumed with planning activities, but anticipate that some unplanned things will occur. It’s almost inevitable that some people will leave, even if you hoped they wouldn’t. Some press will be negative. Most might be good...
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